Privacy Statement for Vancouver Island HeartBeatz

Updated: 2024-06-09

Vancouver Island HeartBeatz values the privacy of our Users. This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting users’ and clients’ personal information.  Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our user’s and clients’ personal information and allowing our users and clients to request access to, and correction of, their personal information.

Please read this Privacy Statement to learn how we collect, store, use, and disclose your personal information. Any concerns, questions, to update or to request the removal of personal information please contact Vancouver Island HeartBeatz, attention Privacy Department, PO Box 1071, Gold River BC, V0P-1G0.

We collect your name and email address for the purpose of administration upon registration of this Application. For example, (a) if there is reason to notify users of important messaging that includes but is not limited to changes or updates to the App, its Privacy Notification or Terms of Use, or (b) the user engages in the QR code scanning feature of the App and there is a contest in place. In the event of a contest, the winning user(s) will be contacted via email, or (c) in the event the information is required to be provided by law.

We do not collect personal information from third parties, and we do not sell personal information to third parties. In the event of a prize award, the name and photo of the winner would be published only with the permission of the prize winner.

We will not send out marketing emails. The personal information will be used for the following purposes:

  • To verify identity;
  • To identify users’ usage and interaction for the intended purpose of the App
  • To open and manage an account;
  • To ensure a high standard of service to our users or clients;
  • To meet regulatory requirements;

The App does not save or track user’s locations or other data. When the App is closed, it does not interact with the User’s phone geolocation. When the App is open, every 30 seconds it checks for the user’s location.

The location information is used to show the User’s pin on the map, to determine which community they are in, and when scanning a QR code to ensure that the user is scanning from near the location to prevent fraud.

The data from the QR code is used on the Administration side to determine the locations scanned while ensuring that no information about the routes taken or other specific places visited is saved. By using the QR code, permission is implied to record the details of whom scanned a QR code, when, and where the QR code was scanned.

The information collected for the use of the Vancouver Island HeartBeatz App includes the User’s name, email address, a choice of address: Vancouver Island, British Columbia, or Other.

The User’s information will be deleted upon request. To make this request, please contact the Vancouver Island HeartBeatz Privacy Department at PO Box 1071, Gold River BC, V0P-1G0.

In the Setting page of the App, there is an option for the User to update their account details and provide a New Email address. The user can also update their password.

We are committed to ensuring the security of users’ or clients’ personal information. In order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks the following security measures will be followed to ensure that user or client personal information is appropriately protected:  the use of locked filing cabinets; password; restricting employee access to personal information as appropriate (i.e., only those that need to know will have access; contractually requiring any service providers to maintain confidentiality of all Confidential Information.

We will use appropriate security measures when destroying users’ and clients’ personal information such as shredding documents and deleting electronically stored information.

We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.

The policies and practices relating to the management of personal information are included in this document, and can be obtained by contacting Vancouver Island HeartBeatz, attention Privacy Department, PO Box 1071, Gold River BC, V0P-1G0.

If there is concern regarding Vancouver Island HeartBeatz compliance with the above principles, please forward your challenge to Vancouver Island HeartBeatz, attention Privacy Department, PO Box 1071, Gold River BC, V0P-1G0.